Shipping & Returns
We offer two methods for shipping packages, a standard shipping option which typically takes 3 - 5 days and an expedited shipping option which has a 2 - 3 day shipping time.
Many of our items on Arbor Army are handmade and have an additional lead time apart from the shipping time. Please take this into consideration when ordering.
We are not able to ship internationally yet, but have hopes to do so in the near future.
Items purchased in the last 30 days that are unworn, unused, and undamaged are able to be returned free of charge.
If you received an incorrect item or your items arrived damaged, please email firstname.lastname@example.org with your name, order number, explanation. You do not need to begin a return through our return center for these reasons.
To begin a return please follow the link here
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Once your return arrives and is inspected, you'll get your refund typically within 48 hours.